Shipping & Delivery
We aim to ensure that all parcels in the UK are shipped as soon as possible by Royal Mail First or second class (signed for) and usually take 3 to 7 working days. Europe parcels are sent by Royal Mail First Class (signed for) and usually take up to 7-10 working days. Outside Europe, please contact us for shipping/delivery information at firstname.lastname@example.org
Outside of the UK, please note that your order may be subject to import duty and we cannot be held responsible for any import taxes or fees incurred on your order.
In unusual circumstances, if the order is going to be delayed, or if a product is out of stock we will let you know.Should you choose to register your details with us, you will be automatically notified by email when your chosen item is back in stock.
Returns & Replacements
Unpack the parcel carefully and please bear in mind that these are fragile items. We inspect goods before they are despatched and cannot accept claims for damages that have not occurred in transit.
Damages in transit should be reported to us within 24 hours of delivery so that a claim can be made on the carrier. Any delay will mean that we are unable to make a claim on our carrier and therefore unable to accept your claim for compensation. Replacement goods will be sent out once the returns are received and checked.
N.B. Please select correct location of purchase UK/International
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